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● Industry: I.01 · Lighting

In lighting, the project moves through more hands than the order ever shows.

A lighting project starts as a Design Specification, and from that point it never holds still. The architect keeps revising it. It changes again when the quote goes out, again in negotiation, again during ordering. All the while, the manufacturer's data lives in a PDF, a pricebook, and someone's memory, and the agency, the manufacturer, and the distributor each track the same moving project in a different system. Between every system sits a spreadsheet, and between every spreadsheet sits a person copying one cell into the next. The order that finally prints is a snapshot of something that was changing the entire time. The system underneath has to change with it.

The ERP underneath all of this is often older than the people running it, designed for a world before AI, before web APIs were routine, sometimes before email was routine. It still holds the orders, and it's also the ceiling on everything the business wants to do next. In lighting, replacing it is where we start.

T.01 · ESSENTIALSpre-configured

Syncretic Essentials

The pre-configured platform, ready to run. Set up before you sign and live in three weeks, with the full workflow from your first day on it.

see Essentials →
T.02 · ENTERPRISEend-to-end

Syncretic Enterprise

The complete end-to-end solution, from the Design Specification through to reconciliation. You name the fields and shape the data your way.

see Enterprise →
T.03 · MANUFACTURERSshipping

Syncretic for Manufacturers

Tools for the other side of the channel. The AI Pricebook Translator takes one authoritative pricebook in and produces every rep-agency format out, automatically, with an audit trail.

see manufacturer tools →
CASE STUDY · IN PRODUCTION 2025Chicago + Northern Indiana

~$500K / yr of labor unlocked.

A Chicago and Northern Indiana agency drafting ~300 RFQs a day, now drafted by AI in about two minutes instead of ten, verified by the team. "Syncretic is running our business now." the agency principals.

read the case study →
Design Specification changes after the order is placed? Pricebooks arriving as email attachments? Commission splits reconstructed by hand? All three are work we've taken off the desk before.
LIGHTING / 01
What we built
A loop the team supervises, not a black box.the AI does the first pass, the person approves, every step is on the record
agency · L-A
step 01 · Intake

The RFQ lands in the inbox.

An email with attachments, the same shape it's always had.

step 02 · Read

The platform reads it before anyone touches it.

The AI parses the email and the attachments, including the parts a human would skim past.

step 03 · Draft

It drafts the quote.

Customer, project, line items, and pricing, drawn from the catalog the agency already curates.

step 04 · Review

A person reviews what the AI did.

Nothing ships on blind trust. Every decision the AI made is visible alongside the draft.

step 05 · Learn● audit trail

The correction teaches the system.

Every nudge feeds the next quote. The audit trail lives inside the system, not as an export from it.

LIGHTING / 02
The shape of the offer
Three ways to run it, three things to know.pick the depth that fits · then the posture, the channel, and the window
T.01-T.03 · L.04-L.06
T.01 · Essentials● pre-configured

Pre-configured, ready to run.

Email-to-quote, quote and order management, customer and project records, QuickBooks export, the analytics that run the day. Set up before you sign, live in three weeks, with the full workflow running from your first day on it.

setupconfigured before you sign
livethree weeks to go live
T.02 · Enterprise● end-to-end

The complete end-to-end solution.

Every step on one platform, from the Design Specification through to reconciliation. Crossovers, submittals, buy-resell and inventory, the live dashboards, and the outside-sales bundle. Self-configuring, so you name the fields and enter your data the way your agency already works.

scopespecification through reconciliation
configureyour fields, your data, your way
T.03 · Partnership

The co-designed solution.

We partner with you to design a custom platform around your business model, not a configured copy of someone else's. Your workflows, your AI, your integrations, built with your team in the room and shaped around what makes you different.

builtaround your business model
scopenot just lighting · industry-agnostic
L.04 · What's different

Four lines that don't move.

The AI is built into the platform from the start, with every decision inspectable and the audit trail running inside the system. We sell software, not fixtures, so there are no manufacturer conflicts to manage. Your data stays yours, exportable any time, in formats anyone can open. The people who build the system are the people you talk to, with no offshoring and no ticket queue between you and them.

D.01built in · not bolted on
D.02no manufacturer conflicts
D.03your data, exportable
D.04senior team · no offshoring
L.05 · For the other side● manufacturers

Make the product, don't represent it?

We ship tools for lighting manufacturers too, and they plug directly into the platform your reps may already be running. The AI Pricebook Translator takes one authoritative pricebook and produces every rep-agency format that asks for it, automatically.

shippingAI Pricebook Translator
roadmapAPIs · CRM · tracking · inventory
L.06 · The window● now

The move gets harder to make the longer you wait.

The platform you bought before AI doesn't read your email. It doesn't open the attachment, doesn't draft the quote, doesn't fill the BOM. Meanwhile the channel is shifting underneath everyone, with manufacturer realignments, mergers, and the next generation taking over agencies their parents built.

setuppre-configured before you sign
rolloutthree weeks to go live
LIGHTING / 03
Running in production
A Chicago and Northern Indiana agency, in production 2025.quotes, orders, customers, projects, and commissions, all on the platform
IN THE FIELD

Email-to-quote alone is freeing roughly half a million dollars of labor a year.

Around three hundred RFQs land in the inbox every day. The platform reads them, drafts the quote. The team verifies and sends. The agency runs its full workflow on the system now, and the commission and consolidation work that used to live in a notebook runs from clean data.
volume~300 RFQs / day · whole workflow, one platform.
· Read the full case study. ~60 employees · 150+ manufacturers represented · the engagement that became the platform. read →

Bring us one workflow that frustrates your team.

300 RFQs a day, all by hand? 20 minutes.

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